Privacy Policy & Data Security

1.0 What Data We Collect

EcoRoute only saves information that is strictly needed to calculate your carbon footprint. We follow simple data rules to ensure we only save what is necessary:

• Your Profile Details: Your name, email address, company name, and country code filled in at signup.
• Your Carbon Data: Vehicle distance driven, flight history paths, shipping weight logs, and electricity or gas usage numbers.
• Your Billing Info: Secure, anonymous payment tokens used by Paystack. We do not store or see your raw credit card numbers.

2.0 Privacy Law Compliance (POPIA & GDPR)

Our platform security keeps your information safe and follows both local and international privacy laws:

• POPIA Rules: We follow the South African Protection of Personal Information Act. We act responsibly to secure your profile details and trip records.
• GDPR Rules: For operations in Europe, we calculate your pollution scores safely without saving any unnecessary personal details.

3.0 Keeping Your Data Safe (The 90-Day Rule)

We only keep your carbon records active while you have a working subscription. If you cancel your plan, the following safety rule applies:

The 90-Day Hold: When you cancel your subscription, we keep your past carbon logs, vehicle lists, and history records safe and ready for exactly 90 days. If you do not reactivate your paid plan within 90 days, our system will automatically hide your rows and delete them permanently from our active database.

4.0 No Data Sharing Policy

EcoRoute does not share, rent, or sell your company information, trip history, or personal profile details to advertising companies or data brokers.

All software code connections made through our API system are protected by secure, private keys. You can change or replace these secret keys instantly from your dashboard if you suspect a security issue.